دورة مهارات التعامل مع المراجعين

01- Who is the reviewer P1

15:00

02- Who is the reviewer P2

14:26

03- Qualities of a front office employee P1

15:57

04- Qualities of a front office employee P2

15:06

05- The basic steps to creating a client persona P1

16:42

06- The basic steps to creating a client persona P2

12:58

07- Overcoming pressures in decision-making

08:20

08- Ways to manage difficult customers P1

14:33

09- Ways to manage difficult customers P2

14:11

10- Dealing with a difficult client P1

11:07

11- Dealing with a difficult client P2

11:40