Customer experience

خدمة وتجربة العميل بالمعمل

USD 106

time

Duration
01:11:27 hours

time

Rate
(5)

time

Access Time
Lifetime

time

Language
Arabic

time

Resources
(1)

time

Skill Level
( General - Specialized )

USD 106

About the instructor

Dr. Nabil Yacoub
Learning and development director.

MB BCH, Faculty of medicine, Ain Shams university 1997

MBA, ESLSCA business school 2015.

Brief Biography:

Graduated from faculty of medicine Ain shames university 1997, I had MBA from ESLSCA business school 2015.

I had experience more than 18 years in laboratory management at Alborg laboratory, (One of the biggest laboratories in Egypt  ).

You Will Learn

  • Customer experience concept
  • Ways to gain customer loyalty.
  • How to communicate with your customer?
  • How to listen carefully to your customers?
  • Knowing different types of customers and how to deal with them?

Targeted Students

Laboratory doctors

Chemist

Technicians

Receptionist

Created at: 2023-04-18 10:58:41
Updated at: 2024-12-07 16:22:15
A team of instructors who are the best in their fields
The continuous development of our educational materials
Lifetime access for the courses that you purchase
Evaluate yourself through a test that you can take after each level in
Easy communication between you and the instructors directly through your account
We have presence in more than 22 countries in the Middle East and North Africa
Our content is provided in the Arabic language with an easy-to-use platform
A team of customer services who are working 24/7
Lowest cost and highest quality of supervised educational materials
More than one accreditation from local and international education institutions
106 USD