One of the most important goals of the field of hotels and tourist establishments is to receive guests and provide them with all hospitality, accommodation and entertainment services, which makes them feel a better experience when coming to the hotel if they find everything they need and provide them with all means of comfort, tranquility and luxury. Therefore, through this course, we will learn about the art of dealing with ordinary guests through successful hoteliers, dealing with t...

The front offices in hotels are considered the link between the guests and the hotel management. They serve as offices for receiving customer requests and complaints, as well as providing information about the hotel and its surrounding service centers and others. It can be said that the front offices or reception offices in the hotel are important point in the hotel. And its communication center, because through it the customer’s first impression will be generated regarding his decision...

Hospitality is one of the most important factors that contribute to the success of hotels and resorts, as hospitality reflects the institution’s interest in the comfort and satisfaction of guests, while the art of etiquette in providing service is evidence of the institution’s professionalism and the competence of its employees. Therefore, through this course we will learn about the concept and dimensions of the art of hospitality, The principles of the art of hospitality and how ...

What and why E-Tourism? What are the types of online travel portals and the usage of each type? How technology has changed the way you travel? Why do travelers prefer online travel portals rather than travel agents? How to Start an Online Travel Business from a business and technical perspective? What and why flight NDC? What does online travel agency software contain?           How is th...

Know the true meaning of Hospitality The nature and structure of the hotel industry  The Hotel organization chart. Know Different hotel guests Differentiate Hotel Categories: A brief about Hotel Departments