This course deals with team formation, teamwork, and management of meetings. We will study group decision making methods, team interactions, team communication, and team problems.You must know different roles of team members, how to hold meetings and its regulation.We will also study strategic planning, negotiation & leading teamwork.You have to know also types of teams, and how to lead them, and how the leader will solve conflicts between members.Finally, we will ...

This course is about ethics and morals of medical practice. You will know the history of medical ethics, basics of medical ethics and its importance. You will know more about Professional ethics, Medical ethics, Bioethics, and Clinical ethics.

With this course you will master your relation with difficult people, either managers, colleagues, customers or patients.We will revise together types of difficult people and why they are difficult. Dealing with each type and management of your relation with them. Studying also the behaviors not advisable in dealing with difficult people. A special part is dedicated to dealing with difficult patients, as this is a very critical & sensitive area of interactions.

This course is about promoting your clinic with more flow of patients and definitely more income. To do this course will take you in a journey From communicating with patients and achieving their satisfaction, to professional medical communication. For any service promotion we have to revise together principles of marketing, and how you prepare your product and its marketing mix.You must recognize your market and the segment you can service, and how to position yourself in t...

Everybody faces problems in his life and career. How to think of a problem and take decision to solve it is a nessicity in today’s world.This course explores types of problems, how can solve it, and requirements for this.You will know the problem solving techniques, and how to get into the solution and its implementation. We must know also why sometimes problems solving fails. Finally, types of decisions, and steps & nessicities for decision making.

This course talks about ten very important skills, everybody wants to work must have. Communication, problem solving, time management, team work, attitude & work ethics, adaptability, self-confidence, ability to learn, networking, and emotional intelligence.

Define and assessment of hazard to insure workplace and people safe in healthcare

Establish and implement quality system