Patient Care and Satisfaction Course
كورس رعاية المريض ورضاه
USD 105USD
53
Targeted Students
1. Medicine, Dentistry, Pharmacy, physiotherapy, and Nursing students & graduates.
2. Healthcare employees.
You Will Learn
- Patient is the customer
- Why patient is important
- Communication with patient
- Assertiveness
- Dealing with difficult patients
- Patient relation management
Training Program Name As In Certificate
Patient Care and Satisfaction Course
Created at: 2023-03-19 16:08:37
Updated at: 2023-06-07 09:03:51
Updated at: 2023-06-07 09:03:51
Patient Care and Satisfaction Course
2:55:49
Lec 1 Introduction To Patient Care and Satisfaction
14:08
Lec 2 What is Customer Care?
14:06
Lec 3 Patient Complaints
14:48
Lec 4 Interpersonal Skills
15:28
Lec 5 Listening
11:52
Lec 6 Assertivenss
14:09
Lec 7 Why be more Assertive ? Part 1
10:41
Lec 8 Why be more Assertive ? Part 2
09:28
Lec 9 Dealing with Difficult Patients Part 1
10:19
Lec 10 Dealing With Difficult Patients Part 2
07:50
Lec 11 Patient Relation Management
14:57
Lec 12 Internal Customers
14:01
Lec 13 Measuring Patient Service
15:12
Lec 14 Factors That Cause PRM Failure
08:50
A team of instructors who are the best in their fields
The continuous development of our educational materials
Lifetime access for the courses that you purchase
Evaluate yourself through a test that you can take after each level in
Easy communication between you and the instructors directly through your account
We have presence in more than 22 countries in the Middle East and North Africa
Our content is provided in the Arabic language with an easy-to-use platform
A team of customer services who are working 24/7
Lowest cost and highest quality of supervised educational materials
More than one accreditation from local and international education institutions
