ما هي أهداف دورة مهارات التعامل مع الجمهور؟

تهدف الدورة لتعريف المشاركين بخصائص وأنماط الجمهور، الدوافع الإنسانية، واكتساب المهارات اللازمة للتعامل الفعال مع مختلف الشخصيات.

ماذا ستتعلم في هذا البرنامج التدريبي؟

ستتعلم كيفية تحديد أنماط الجمهور، التعامل مع العقبات والأخطاء الشائعة، وفهم الدوافع النفسية للعملاء.

من هم المرشحون لحضور هذه الدورة؟

الدورة موجهة لموظفي المبيعات، خدمة العملاء، مسؤولي الاستقبال، وكل من يتعامل بشكل مباشر مع الجمهور.

Public relations skills Course

USD 127
USD 102

Duration
01:33:8 hours

Access Time
Lifetime

Language
Arabic

Resources
(1)

Skill Level
( General )

Important Notice

The price shown covers tuition and training fees only, and does not include certificate fees or additional accreditations and services, which are optional based on the trainee's preference.

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USD 127
USD 102

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About the instructor

Abdullah Ebrahem

Instructor and management expert

I have developed many industrial and commercial companies during my 15 years of experience in the field of training and consulting. My applied experience in the field of industry and trade had a clear impact on the trainees.

I developed a large number of trainees through partners working in the education and training field.

Objectives of Public relations skills Course

My audience is the life I live every hour. Dealing with the audience is continuous and very important. Together, in the Audience Interaction Skills program, we explore the characteristics of audiences, their different patterns, and how to interact with them in the best way possible. We delve into understanding the fundamental motivations of audiences, the necessary skills for dealing with them, and conclude the program with a discussion on overcoming successfully the obstacles encountered in dealing with audiences.

You Will Learn

- Audience Definition
- Audience Characteristics
- Types and Patterns of Audiences
- Human Motivations
- Essential Traits for Dealing with Audiences
- Structural Procedures for Dealing with Audiences
- Common Mistakes and Obstacles in Dealing with Audiences

Targeted Students

- Employees and representatives of sales
- Front office managers in general
- Direct service providers
- Customer service
- Professional practitioners

Training Program Name As In Certificate

Public relations skills Course

Created at: 2024-06-10 16:49:23
Updated at: 2026-08-29 17:43:17

Public relations skills Course