Hospitality and Etiquette in Hotels Course

USD 106
USD 53

Duration
00:30:53 hours

Access Time
Lifetime

Language
Arabic

Resources
(1)

Skill Level
( General )

1518

USD 106
USD 53

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About the instructor

Dr. Ahmed Kassem

Public Relations manager in ministry of Culture

Doctor of business administration and development of personal and administrative skills.

professional doctorate in business administration, several diplomas in public relations, administrative information systems, secretarial and planning specialists from the Presidency of the Council of Ministers.

Human development, Human resources, training of trainers, distinguished lecturer and Neuro-linguistic programming from specialized Academies.

I trained in academies, centers and institutes in Alexandria and Cairo, the Directorate of Organization and Administration, the Central Agency for Mobilization and Statistics, the General Office of the Governorate of Alexandria, the Ministry of Health, the Labor Union, General Authority for Passengers of Alexandria, Egyptian Postal Authority, Sabah Foodstuff Company and Pharma Company for Pharmaceuticals in Burj Al Arab.

Certified lecturer from Directorate of Organization and Administration in Alexandria.

Lecturer certified by Central Agency for Mobilization and Statistics.

Certified lecturer from Egyptian Ministry of Health in Alexandria.

Certified lecturer from American Institute for Professional Studies (AIPS).

Human development trainer accredited by General Syndicate for Administrative and Social Services (the Syndicate Committee for Human Development Trainers).

An internationally accredited human development trainer from the Human Resources Professional Association (Herba).

Objectives of Hospitality and Etiquette in Hotels Course

Hospitality is one of the most important factors that contribute to the success of hotels and resorts, as hospitality reflects the institution’s interest in the comfort and satisfaction of guests, while the art of etiquette in providing service is evidence of the institution’s professionalism and the competence of its employees. Therefore, through this course we will learn about the concept and dimensions of the art of hospitality, The principles of the art of hospitality and how to achieve them, in addition to distinctive hospitality strategies.

You Will Learn

At the end of this program, the trainee will have the ability to understand the concept and dimensions of the art of hospitality, and how to provide distinguished hospitality arts with high quality that will make his place a distinguished place that attracts tourists and guests from his country.

Targeted Students

Tourism and hospitality industry employees and workers, university graduates, job seekers, and everyone who wants to develop themselves in the field of hospitality.