Patient care and putting patients in the heart of healthcare, is very crucial nowadays. WE have to know patient expectations and what can satisfy them. A healthcare facility without patients is a ruined place.Communicating with patients and dealing with their complaints. Assertiveness is an essential skill for care givers, employees, and managers.Finally, we have to know how to deal with difficult patients and satisfy them.

Graduates will be well-positioned to pursue leadership roles including:   Director of Clinical Quality and Patient Safety Senior Specialist in Patient Safety Clinical Risk Manager Director of Safety, Quality, and Compliance for Global Patients quality manager   * The course of the program was designed through Harvard medical school for clinicians...

Family medicine is the nucleus of medicine and the first line of defense in light of the increase in various health problems. This is your chance as a doctor to advance in your work and increase your ability to face various health problems by obtaining this diploma. Health education has also become one of the most important reasons for raising awareness in society about health problems and common diseases and their prevention. As a health educator to improve the health service and advance in ...

Infection control has become the most important prevention shield to protect patients and workers inside health facilities, so we offer you a unique opportunity with the accredited “Specialized Infection Control” diploma, as it qualifies you to become a certified specialist in infection control and a member of the infection control team in the largest Arab and international hospitals. Then we offer The “Health Quality Management” diploma is one of the most important tr...

The Patient Safety has become a primary goal for most healthcare providers recently. This course will explore the types of medical errors and how to prevent them, in addition to the JCI patient safety objectives and other important patient safety standards and objectives promulgated by other global organizations. By the end of this course, you will be familiar with all the methods that can be applied to prevent errors that will enhance your role in patient safety committees, and enhan...

It is worth noting that the individual medical service provider may be a direct cause of exposing patients to danger that may cause harm to patients, and this risk is disability or death at times, so receiving a patient safety diploma is very important, as it enables you to know the proper methods to deal with patients, it also enables you to provide a safe environment for them at the time of receiving the service

Implementing quality is one of the most important priorities of health facilities because it plays a major role in decreasing the incidence of infectious diseases. Therefore, we offer the “Master of Health Quality Management”, as it is one of the most important scientific certificates that qualify you to apply the basics and concepts of total quality management, and it is the best profitable investment to advance in your job and with an opportunity. Distance e-learning” and ...