Online course to highlight the process of applying lean tools in healthcare and their usage to change culture and improve performance

Created at: 2023-03-27
Updated at: 2024-07-27

this course provides an overview of medical coding, focusing on the HCPCS, CPT, and ICD coding systems. Students will learn the basics of coding and gain an understanding of the different code sets and how they are used in medical billing and reimbursement. The course will cover coding guidelines, conventions, and modifiers, as well as common coding scenarios and challenges.

Created at: 2023-03-21
Updated at: 2024-07-27

This course deals with team formation, teamwork, and management of meetings. We will study group decision making methods, team interactions, team communication, and team problems.You must know different roles of team members, how to hold meetings and its regulation.We will also study strategic planning, negotiation & leading teamwork.You have to know also types of teams, and how to lead them, and how the leader will solve conflicts between members.Finally, we will ...

Created at: 2023-03-20
Updated at: 2024-07-27

This course is about ethics and morals of medical practice. You will know the history of medical ethics, basics of medical ethics and its importance. You will know more about Professional ethics, Medical ethics, Bioethics, and Clinical ethics.

Created at: 2023-03-20
Updated at: 2024-07-27

With this course you will master your relation with difficult people, either managers, colleagues, customers or patients.We will revise together types of difficult people and why they are difficult. Dealing with each type and management of your relation with them. Studying also the behaviors not advisable in dealing with difficult people. A special part is dedicated to dealing with difficult patients, as this is a very critical & sensitive area of interactions.

Created at: 2023-03-20
Updated at: 2024-07-27

Patient care and putting patients in the heart of healthcare, is very crucial nowadays. WE have to know patient expectations and what can satisfy them. A healthcare facility without patients is a ruined place.Communicating with patients and dealing with their complaints. Assertiveness is an essential skill for care givers, employees, and managers.Finally, we have to know how to deal with difficult patients and satisfy them.

Created at: 2023-03-19
Updated at: 2024-07-27

This course is about promoting your clinic with more flow of patients and definitely more income. To do this course will take you in a journey From communicating with patients and achieving their satisfaction, to professional medical communication. For any service promotion we have to revise together principles of marketing, and how you prepare your product and its marketing mix.You must recognize your market and the segment you can service, and how to position yourself in t...

Created at: 2023-03-19
Updated at: 2024-07-27

Everybody faces problems in his life and career. How to think of a problem and take decision to solve it is a nessicity in today’s world.This course explores types of problems, how can solve it, and requirements for this.You will know the problem solving techniques, and how to get into the solution and its implementation. We must know also why sometimes problems solving fails. Finally, types of decisions, and steps & nessicities for decision making.

Created at: 2023-03-16
Updated at: 2024-07-27