دورة الضيافة وادارة الفنادق

01- Introduction P1

10:27

02- Introduction P2

16:08

03- Introduction P3

06:18

04- Introduction P4

06:29

05- Introduction P5

05:43

06- The hotel guest P1

11:05

07- The hotel guest P2

13:55

08- The hotel guest P3

07:35

09- The hotel guest P4

09:05

10- The hotel guest P5

09:54

11- Location P1

15:19

12- Location P2

06:35

13- Ownership P1

11:59

14- Ownership P2

06:02

15- Level of service

16:26

16- Type of market attracted

09:49

17- Type of hotels P1

18:48

18- Type of hotels P2

09:56

19- Type of resorts

09:41

20- The organization chart P1

11:28

21- The organization chart P2

12:13

22- The rooms division sector

13:28

23- The front office department P1

09:21

24- The front office department P2

13:34

25- The front office department P3

13:39

26- The housekeeping department

14:21

27- The sales and marketing departments

11:33

28- The food and beverage department

09:56

29- The human resources department

03:23

30- The engineering and maintenance department

05:19

31- The accounting department

04:06