Lecturer and Researcher in Tourism and Business Administration with more than 11 years of academic and research experience. She holds a PhD in the Philosophy of Tourism Studies. Her research focuses on integrating Artificial Intelligence (AI) and Business Continuity Management (BCM) to improve service quality, enhance organizational resilience, and highlight the role of intellectual capital in achieving competitive advantage. She has published several academic papers and delivered specialized training programs. Dr. Israa is passionate about bridging theory and practice and is committed to helping future leaders develop the skills required for excellence, innovation, and sustainable growth in their professional fields.