Total Quality Management in Healthcare Organizations Diploma

A scientific course that reviews the thought of quality within health organizations (especially hospitals), including the generation of quality gurus, definitions, entrances and elements of quality, principles of total quality, methods of application, tools to assist in implementation, the mechanism and how to apply this administrative approach, conditions for accreditation for quality, international quality certificates and awards

The TQM Diploma includes a wide range of topics covering all aspects of comprehensive hospital quality management, including:

• Basic principles and foundations for comprehensive quality management
• Tools and techniques used for comprehensive quality management
• Implement comprehensive quality management in hospitals
• Patient safety management Health care risk management

• First, the theoretical framework
• Fundamentals and concepts of quality management
• Why quality is the best management solution?
• Why Total Quality?
• The importance and objectives of the total quality study
• The modern concept of management
• An introduction to total quality
• The concept of quality and its comprehensiveness
• An introduction to health organizations
• components of a health system
• Analysis of the elements of the health system
• quality definitions
• Factors affecting quality
• Stages of development of quality thought
• Total Quality Focus Elements
• Formation of quality teams and departments
• Quality Planning
• Quality improvement
• Training in quality thinking
• Quality Control
• Total Quality & Total Quality Management
• A journey with quality dimensions
• Principles of Total Quality Management
• TQM & Traditional Management C1
• TQM & Traditional Management C2
• Requirements for the application of total quality management
• Stages of applying total quality management part 1
• Stages of applying total quality management part 2
• Obstacles to implementing total quality management
• Total quality management costs
• Total quality management cost departments part 1
• Total Quality Management Cost Sections part 2
• Control policies in total quality management - during product design
• Control policies in total quality management - during production
• Control policies in total quality management - after production
• Numbers and Statistics in Total Quality Management
• Second, the practical framework
• Applying the principles of total quality in health organizations
• A review of the methods of applying total quality
• Review of Total Quality Implementation Tools
• An introduction to the concept of quality application
• Achieving Total Quality Principles - Principle 1 (Commitment)
• Achieving Total Quality Principles - Principle 2 (Focus on the Beneficiary)
• Achieving Total Quality Principles - Principle 3 (Training Employees)
• Achieving Total Quality Principles - Principle 4 (Teamwork - Teamwork)
• Achieving Total Quality Principles - Principle 5 (Participation of Employees)
• Achieving Total Quality Principles - Principle 6 (Customer Satisfaction)
• Applications of total quality management methods
• Practical Applications - Method 1 (Developing Operations Sequence Plans)
• Practical Applications - Method 2 (Engineering)
• Practical Applications - Method 3 (Application of Strategic Thought)

Total Quality Management in Healthcare Organizations Diploma