Total Quality Management in Healthcare Organizations Diploma

USD 261
USD 209

Duration
11:40:25 hours

Access Time
Lifetime

Language
Arabic

Resources
(3)

Skill Level
( Advanced )

7568

USD 261
USD 209

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About the instructor

Dr. Mena Shaker

Assistant Professor in Business Administration

Assistant Professor in Business Administration,

Lecturer in Postgraduates in Helwan University, Egypt

Former Academic staff in International Canadian Colleges in Faculties of Engineering, Business & Business Technology.

Former Academic staff in CIS college in New Cairo Academy.

Current Academic Staff in Management Information Systems MIS-College in El-Jazeera Academy, a member of Arab Universities Union.

Researcher in Management Engineering field, Entrepreneurship, Health Quality, Strategy, Financing, Investment & Business Technology.

Objectives of Total Quality Management in Healthcare Organizations Diploma

A scientific course that reviews the thought of quality within health organizations (especially hospitals), including the generation of quality gurus, definitions, entrances and elements of quality, principles of total quality, methods of application, tools to assist in implementation, the mechanism and how to apply this administrative approach, conditions for accreditation for quality, international quality certificates and awards

The TQM Diploma includes a wide range of topics covering all aspects of comprehensive hospital quality management, including:

Basic principles and foundations for comprehensive quality management
Tools and techniques used for comprehensive quality management
Implement comprehensive quality management in hospitals
Patient safety management Health care risk management

You Will Learn

First, the theoretical framework
Fundamentals and concepts of quality management
Why quality is the best management solution?
Why Total Quality?
The importance and objectives of the total quality study
The modern concept of management
An introduction to total quality
The concept of quality and its comprehensiveness
An introduction to health organizations
components of a health system
Analysis of the elements of the health system
quality definitions
Factors affecting quality
Stages of development of quality thought
Total Quality Focus Elements
Formation of quality teams and departments
Quality Planning
Quality improvement
Training in quality thinking
Quality Control
Total Quality & Total Quality Management
A journey with quality dimensions
Principles of Total Quality Management
TQM & Traditional Management C1
TQM & Traditional Management C2
Requirements for the application of total quality management
Stages of applying total quality management part 1
Stages of applying total quality management part 2
Obstacles to implementing total quality management
Total quality management costs
Total quality management cost departments part 1
Total Quality Management Cost Sections part 2
Control policies in total quality management - during product design
Control policies in total quality management - during production
Control policies in total quality management - after production
Numbers and Statistics in Total Quality Management
Second, the practical framework
Applying the principles of total quality in health organizations
A review of the methods of applying total quality
Review of Total Quality Implementation Tools
An introduction to the concept of quality application
Achieving Total Quality Principles - Principle 1 (Commitment)
Achieving Total Quality Principles - Principle 2 (Focus on the Beneficiary)
Achieving Total Quality Principles - Principle 3 (Training Employees)
Achieving Total Quality Principles - Principle 4 (Teamwork - Teamwork)
Achieving Total Quality Principles - Principle 5 (Participation of Employees)
Achieving Total Quality Principles - Principle 6 (Customer Satisfaction)
Applications of total quality management methods
Practical Applications - Method 1 (Developing Operations Sequence Plans)
Practical Applications - Method 2 (Engineering)
Practical Applications - Method 3 (Application of Strategic Thought)

Targeted Students

• Hospital medical leadership and hospital administration managers.
• Healthcare professionals in hospital settings.
• All final-year students in scientific colleges.
• Operations managers in departments.
• Quality managers.

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