Executive secretarial work in business administration is one of the important roles contributing to the success of companies. It plays an important role in managing the manager's work and helps the manager's activities run smoothly. The executive secretary may also carry out some of the manager's duties when the manager is traveling or absent from the organization. An executive secretary needs many skills to work in this position, and a successful secretary performs both secretarial duties and some tasks related to supporting the manager's work.

The Importance of the Executive Secretary's Role in Companies

Secretarial work in general is important in companies and organizations because it contributes to completing office work smoothly, in addition to taking important notes, organizing the manager's schedule, managing appointments and meetings, and receiving mail. The secretary should also develop personal skills that support success in the role.

Executive Secretary Skills

To become a successful executive secretary, it is important to have a number of specific skills, including:

• Verbal and written communication skills: Verbal and written communication skills play an effective role in the secretary's success because they support communication with the manager, colleagues, employees, and clients. The secretary should also be able to answer telephone calls and communicate with others remotely. Effective, clear, and friendly communication helps information to be delivered easily and clearly.
• Technology skills: As technology and the internet have become increasingly important in business administration, executive secretarial professionals need to understand technological tools and develop relevant skills to complete work more efficiently, including searching for data and preparing documents and presentations.
• Organizational skills: A successful secretary should be able to organize work and arrange the manager's meetings and appointments, which requires strong organizational skills.
• Time management: Time management is one of the important skills an executive secretary needs. Learning how to organize time and appointments supports success in the role.
• Critical thinking and problem solving.
• Adaptability.
• Flexibility.
• Professionalism and resourcefulness.

Executive Secretary Duties

The duties and management responsibilities of an executive secretary in business administration include:

• Acting on behalf of the manager in some tasks and, in some situations, managing employees during the manager's absence.
• Following up on the implementation of decisions made by the manager.
• Preparing reports.
• Organizing the manager's schedule.
• Preparing client reports.
• Conducting some meetings on behalf of the manager.
• Becoming familiar with and carrying out some legal-related tasks.

Read also: The Importance of Business Administration in Company Success

See: Certified Executive Director Diploma - CEO