Patient Care and Satisfaction Course
Patient care and putting patients in the heart of healthcare, is very crucial nowadays. WE have to know patient expectations and what can satisfy them. A healthcare facility without patients is a ruined place.Communicating with patients and dealing with their complaints. Assertiveness is an essential skill for care givers, employees, and managers.Finally, we have to know how to deal with difficult patients and satisfy them.
Created at: 2023-03-19
Updated at: 2024-12-06
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