The Role of Artificial Intelligence in Improving Banking Service in the Banking Sector Course

The world is now facing major challenges in the financial sector in general and the banking sector in particular. Providing financial products and services to customers has become an essential element of the banking sector’s tasks, and financial technology companies have become a challenge for banks. Therefore, it is necessary to recognize the importance of financial technology and its development, one of its most important forms is Artificial intelligence and its effective role in improving the provision of financial services to customers, because this will help attract many customers, reduce the costs of providing services, improve their quality, and thus increase banks’ profits.

The following points will be identified :

• Analyzing the reality of artificial intelligence.
• The Egyptian state’s journey with artificial intelligence.
• SWOT analysis of artificial intelligence.
• International banks’ successful experiences with artificial intelligence.
• Local banks’ experiences with artificial intelligence applications.
• Some examples of artificial intelligence applications around the world and future expectations.
• Some proposals to improve the provision of banking services to customers through artificial intelligence

The Role of Artificial Intelligence in Improving Banking Service in the Banking Sector Course