Principles of Total Quality Management Course
A mini-course that explains the basics and concepts of total quality management for beginners.
Importance and objectives of quality
A general concept of total quality management
Definitions of quality
Factors affecting quality
Stages of the development of quality thinking
Elements of focus of total quality management
Formation of quality teams and departments
Quality planning
Quality improvement
Created at: 2022-03-01
Updated at: 2024-10-14
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